The EU General Data Protection Regulation (GDPR) is a new EU-wide regulation that will come into force on May 25th 2018. It is being enforced to set a new standard for how companies use and protect EU citizens’ data.  At Xray Hub we have been working hard to ensure that we are fully compliant and maintain our transparency on how we use our customer’s data.  Here is a overview of what GDPR means for our customers and their data, and what we are doing at Xray Hub to prepare for this change.

What is GDPR? 

The EU General Data Protection Regulation (GDPR) will replace existing data protection law to strengthen the protection of “personal data” and the rights of the individual throughout the EU. It emphasises transparency, security and accountability by data controllers and processors (that’s us), while at the same time strengthening the right of European citizens to data privacy.

How does it affect Xray Hub Customers?
  • Personal data must be processed fairly and lawfully
  • Personal data must be accurate and kept up to date
  • Personal data should be kept secure in terms of encryption and physical access
  • Data should not be kept for any longer than necessary
  • Individual rights – right of access to information, right to rectification
  • Information must only be shared with those that need to see it
How is Xray Hub preparing for GDPR? 

Internal Review Xray Hub started preparation for GDPR by preparing a comprehensive overview of all systems and data as well as formulating a plan to improve all processes related to this data. This also includes a commitment to better communicate all changes with the customer

Access Management Improved user management options mean that customers have more power to decide which users see certain information

Incident Management We have created a new data breach reporting tool on our website to allow reporting for breaches outside of office hours. It can be accessed

Subject Access Request Under the new GDPR guidelines, individuals have the right to request access to the information held. We can provide a downloadable copy of all such data.


We would be happy to answer any questions you have on GDPR. Feel free  call our support line on 01-2549677.